With nearly 1,200 volunteers, Arizona Tax-Aide usually operates 78 sites throughout the state. During 2020 we provided free tax services to over 32,000 taxpayers, filing more than 31,000 Federal and State tax returns.
When tax assistance was suspended nationwide on March 16th, we had helped less than half of our normal number of taxpayers. After the shutdown, we answered questions about extensions, Economic Impact Payments and other government programs to help more than 11,000 Arizona taxpayers. We also assisted some taxpayers through the process of e-filing their own returns. Our efforts continue to bring millions of dollars in refunds back into the Arizona economy.
Many of our dedicated volunteers are themselves senior citizens who take pride in serving their peers every year. They are thoroughly trained, tested, and certified in tax law. Our training is focused on the tax needs of low- and middle-income taxpayers with special emphasis on the unique needs of senior citizens. However, we serve everyone in our community within the scope of our training.
We hope to be able to return to our traditional tax sites this year, but the health and safety of our volunteers and taxpayers is our primary focus. I urge our taxpayers to return to this site during the tax season for up-to-date information about our tax services as well as any health and safety requirements.
Arizona State Coordinator